Frequently asked questions
Answers to the most common questions about your stay.
What facilities does the hotel offer?
Free Wi-Fi, free parking, terrace, garden, a shared lounge and breakfast. Rooms have a private bathroom with shower and a flat-screen TV; some rooms have a balcony.
What are the check-in and check-out times?
Check-in is from 14:00 to 19:00 and check-out from 08:00 to 10:00. Please let us know your expected arrival time in advance.
Is breakfast available?
Yes. Breakfast is continental and can be prepared vegetarian or halal on request.
Are pets allowed?
Yes, dogs are welcome. We charge €20 per dog per day. Please register your pet when booking.
Is there parking?
Yes, free parking is available.
Can children stay?
Children of all ages are welcome. Cots and extra beds are free on request, subject to availability.
What activities are there nearby?
Hiking, cycling and fishing right at the reservoir, trips to Rursee, Nideggen, Heimbach and Monschau and into the Eifel National Park. See our Eifel travel guide for more.
Which payment methods are accepted?
On site we accept bank card and cash. For bookings made through the booking system, the payment terms shown there apply.
How do I get to the hotel?
The hotel is at Seestraße 12 in Obermaubach. It is about 40 km from Aachen and about 68 km from Cologne Bonn Airport.
Why book direct?
On our website you book directly with the hotel, with a personal contact and no intermediary.